Multibanco Payments

Multibanco is payment method that is used in Portugal. Multibanco enables consumers to pay for a range of goods or services that includes e-commerce, licences, and taxes either through bank transfer or through the Multibanco card at an ATM.

Multibanco is a supported browser payment method in the MasterCard Payment Gateway. This page describes integration details specific to Multibanco. It's recommended that you read the integration guidelines for browser payments, before building the Multibanco integration.

Due to security reasons, the Multibanco reference is only valid for seven days after it is generated.

Prerequisites

To offer Multibanco as a payment method through the MasterCard Payment Gateway:

  • you must be registered with your browser payments service provider
  • your merchant profile on the gateway must be configured using the details of your account with the browser payments service provider, and
  • you must have a bank account in one of the supported currencies registered against your merchant account at your browser payments service provider.

Multibanco Integration

Multibanco via Hosted Checkout

Hosted Checkout integration allows you to collect payment details from your payer through an interaction that the gateway hosts and displays.

From the API version 65 onward, Multibanco is automatically available as a payment method once your payment service provider enables and configures you for this payment method.

For details, see Browser Payments via Hosted Checkout Integration.

Multibanco via Direct Payment

Direct Payment integration allows you to offer Multibanco payment method on your own checkout page.

Multibanco is supported from API version 65 onwards.

Make an Initiate Browser Payment request where sourceOfFunds.type = MULTIBANCO and browserPayment.operation = PAY (the Authorize operation is not supported by Multibanco). For the standard fields, see Browser Payments via Direct Payment Integration.

The following fields are returned in the Initiate Browser Payment/Retrieve Transaction/Retrieve Order response after you initiate a Multibanco payment.

  • sourceOfFunds.provided.multibanco.entityId: Your merchant identifier at Multibanco.
  • sourceOfFunds.provided.multibanco.paymentReference: An identifier for the Multibanco payment.

You must provide these fields to your payer to complete the payment.

Preferred Language

You can set the language that you prefer Multibanco to use for pages displayed to the payer by providing the browserPayment.preferredLanguage field in the Initiate Browser Payment request. However, the language will be used only if Multibanco supports it.

Sample Code to Initiate Multibanco Payment
{
    "apiOperation":"INITIATE_BROWSER_PAYMENT",
    "browserPayment":{
      "operation":"PAY",
    "returnUrl":"<your_merchant_URL>"
   },
   "order":{
      "amount":"10.00",
      "currency":"EUR"
   },
   "sourceOfFunds":{
       "type":"MULTIBANCO"
   }
}

How to Interpret the Transaction Result

The table below shows the transaction response codes for the possible scenarios you may encounter after initiating a Multibanco payment.

Initiate Browser Payment Response
What This Means...
response.gatewayCode=SUBMITTED
result=SUCCESS
Redirect the payer using the URL provided in the response.
Retrieve Transaction/Retrieve Order Response
What This Means...
response.gatewayCode=APPROVED
result=SUCCESS
sourceOfFunds.provided.multibanco.terminalLocation
sourceOfFunds.provided.multibanco.terminalId
The payment is successful.
response.gatewayCode=PENDING
result=PENDING
The MasterCard Payment Gateway is waiting for a notification from the acquirer about the payment result. Try RETRIEVE_TRANSACTION again later or listen to notifications from the MasterCard Payment Gateway.
response.gatewayCode=CANCELLED
result=FAILURE
The payer has cancelled the interaction for this payment. Offer the payer the option to try another payment method.
response.gatewayCode=DECLINED or ACQUIRER_SYSTEM_ERROR
result=FAILURE
The payment was declined. Offer the payer the option to try another payment method.
In the case of an ACQUIRER_SYSTEM_ERROR you may want to inquire with the acquirer the reason for payment failure, or you can try RETRIEVE_TRANSACTION again.
response.gatewayCode=TIMED_OUT
result=FAILURE
Treat this as a declined payment. The gateway will make an attempt to ensure the transaction is not successful or will revert the transaction.

Testing Your Integration

The MasterCard Payment Gateway provides a browser payments emulator that allows you to test your Multibanco integration.

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